Question 1

How can I place an order?

Accepted Answer

The WhatsApp button on the product page prepares the order message; payment, invoice and delivery details are completed in the conversation.

Question 2

How does shipping and packaging work?

Accepted Answer

All products are dispatched in shock-absorbing protective packaging custom-tailored for signage, ensuring zero damage delivery across 81 cities.

Question 3

Do E-Signs feature remote control and dual light modes?

Accepted Answer

Our Classic and Nova E-Sign models include a wireless remote control to toggle between Steady Light and Flashing Night Animation Mode with one click.

Question 4

Are the products on the website ready products?

Accepted Answer

Yes. The models shown on product pages are presented as ready products; you can easily turn the product you like into an order on WhatsApp.

Question 5

Are E-Signs regulation compliant?

Accepted Answer

Our products are designed considering standard dimensions and official healthcare signage regulations.

Question 6

How long is the warranty?

Accepted Answer

All illuminated signs and LED bollards come with a 1-year direct manufacturer warranty.

FAQ — E-LUMEN